![]() ![]() We already tried accessing the admin console via a link from, it doesn't work. They have no access to the console with their Adobe ID, though. I do remember helping them set up the team (add users and assign licenses) when they bought it. The individual who did, allegedly designated themselves as a contract owner. I didn't designate anyone as a contract owner. It wasn't bought from an authorized reseller. You can add as many admins and users you want, but you can only assign licences to users up to the number of acquired licences.īy bought our Teams subscription directly from Adobe. The account here has no licence assigned!įrom here you will be able to manage products, users, admins etc. The account can be accessed via, the admin console can be accessed via a link from there: As of my understanding, e-mails need to get confirmed. ![]() ![]() There is no need to have a licence assigned, so the free account works well. If he/she does not have an ID, it's time to create one (same e-mail as the contract owner e-mail). The contract owner has access to the console with his/her Adobe ID. So if you bought directly from Adobe, you did designate a contract owner. That's what we did because our reseller handles also our other licences: Microsoft, Autodesk etc. The first important thing is: how did you buy your Teams subscription, and is it really a Teams vs an individual subscription? CC for Teams can be bought from authorized resellers. You do not need a subscription to manage what you have. click for more information about scammers Meaning type in the word Agent without the quote " " marksĪlso: beware of answering anyone who sends you a private message Type "Agent" in the chat box to bypass the chatbot and be connected to a person This link will go directly to the chat option you must also allow 'cookies' in your web browser for the link to work make sure that your browser does NOT block ads, scripts, or pop-ups Be sure to remain signed in with your Adobe ID before accessing the linkĭo be aware that Adobe's staffing is impacted by the virus, so wait times are long ![]()
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